Privacy intrusiveness and web audiences: Empirical evidence |
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Authors: | Grazia Cecere Fabrice Rochelandet |
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Institution: | 1. Telecom Ecole de Management, Institut Mines-Telecom, 9 Rue Charles Fourier, 91011 Évry, France;2. Universite Paris Sud 11, ADIS, 54 bl Desgranges, 92330 Sceaux, France;3. Université Sorbonne Nouvelle Paris 3, IRCAV 13 rue de Santeuil, 75005 Paris, France |
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Abstract: | The development of Internet technologies and personalized advertising has amplified public concern about privacy, but there is little empirical analysis of how firms exploit personal data. This article investigates how website performance, measured by web audience, is affected by intrusions into privacy. We analyze an original dataset of the 197 most visited websites in France. Our study shows that a high level of firm intrusiveness is associated with better economic performance. The results shows that consumers do not respond negatively to overly intrusive data requirements since intrusiveness is associated with higher website traffic, industry self-regulation may not be the most efficient regulation mechanism. |
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Keywords: | Privacy Personal data Intrusiveness Digital business models Performance Web audience |
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