Computer technology and the job of the First-Line Supervisor |
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| Authors: | Patrick Dawson |
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| Affiliation: | Patrick Dawson is Lecturer in Organisational Behaviour in the Department of Business Studies at Edinburgh University. |
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| Abstract: | This article presents a detailed case study of changes in the job tasks of British Rail yard supervisors under the routine operation of a computerised system of freight information control in order to critically evaluate the claim that computer technology is contributing to the demise of first-line supervisors. |
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