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Coping with Workplace Ostracism: The Roles of Ingratiation and Political Skill in Employee Psychological Distress
Authors:Long‐Zeng Wu  Frederick Hong‐kit Yim  Ho Kwong Kwan  Xiaomeng Zhang
Affiliation:1. Shanghai University of Finance and Economics and University of International Business and Economics, Beijing;2. Hong Kong Baptist University;3. Drexel University, Philadelphia;4. American University, Washington DC
Abstract:The study reported here examined the relationship between workplace ostracism and employee psychological distress (i.e. job tension, emotional exhaustion, and depressed mood at work) by focusing on the joint moderating effects of ingratiation and political skill. Data from a two‐wave survey of 215 employees in two oil and gas firms in China indicated that as predicted, workplace ostracism was positively related to psychological distress. Moreover, the findings showed that when employee political skill was high, ingratiation neutralized the relationship between workplace ostracism and psychological distress, but when it was low, ingratiation exacerbated the relationship.
Keywords:ingratiation  political skill  psychological distress  workplace ostracism
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