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The antecedents and outcomes of food safety motivators for restaurant workers: An expectancy framework
Institution:1. Centers for Disease Control and Prevention, National Center for Environmental Health, Atlanta, Georgia 30341, USA;2. Minnesota Department of Health, St. Paul, Minnesota 55155, USA;3. Centers for Disease Control and Prevention, National Center for Infectious and Respiratory Diseases, Atlanta, Georgia 30333, USA;4. Centers for Disease Control and Prevention, National Center for Emerging Zoonotic Infectious Diseases, Atlanta, Georgia 30333, USA
Abstract:Individual food handlers’ motivations to comply with established guidelines in restaurant organizations were explored in this national study of 755 restaurant managers and employees in the United States. Using expectancy theory, workers’ motivations to comply with stated food safety regulations were measured. Overall, the results indicated support for expectancy theory and the proposed extension of this framework to restaurant employees’ perceptions of food safety and sanitation. However, there was no support in the model for restaurant workers to follow food sanitation regulations in the relationship between extrinsic valence and motivation. It was determined that this relationship is moderated by the length of time the employee has worked in the restaurant industry.
Keywords:Food safety inspections  Restaurant employees  Motivation  Expectancy  Sanitation
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