Creating competitive advantage: Linking perspectives of organization learning,innovation behavior and intellectual capital |
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| Institution: | 1. Research Institute for the Humanities and Social Sciences, Ministry of Science and Technology, No. 1, Sec. 4, Roosevelt Rd., Da’an District, Taipei 10617, Taiwan, ROC;2. Department of Journalism, National Chengchi University, No. 64, Sec. 2, Zhi-nan Rd., Wenshan District, Taipei 11605, Taiwan, ROC;3. Department of Education, National Chengchi University, No. 64, Sec. 2, Zhi-nan Rd., Wenshan District, Taipei 11605, Taiwan, ROC;4. Center for Creativity and Innovation Studies, National Chengchi University, No. 64, Sec. 2, Zhi-nan Rd., Wenshan District, Taipei 11605, Taiwan ROC;5. Graduate Institute of Technology, Innovation and Intellectual Property Management, National Chengchi University, No. 64, Sec. 2, Zhi-nan Rd., Wenshan District, Taipei 11605, Taiwan, ROC;6. Social Enterprise Research Center, National Tsing Hua University, R. 625, TSMC Building, No. 101, Sec. 2, Kuang-Fu Road, Hsinchu 30013, Taiwan, ROC;1. Beijing International Studies University, China;2. Towson University, USA;3. The George Washington University, USA;1. Institute for International Strategy, Tokyo International University, Japan;2. Oxford Brookes University, Oxford, OX3 0BP, UK;3. Department of Entrepreneurship, Innovation and Marketing, La Trobe University, Melbourne, Australia;1. School of Business Administration, Zhejiang University of Finance & Economics, 18 Xueyuan Street, 310018 Hangzhou, Zhejiang, China;2. The Collins College of Hospitality Management, California State Polytechnic University Pomona, 3801 W. Temple Ave, 91768 Pomona, CA, USA;3. Department of Hospitality and Service Management, Business School, Sun Yat-Sen University, 135 Xingang West Road, 510275 Guangzhou, Guangdong, China;4. School of Hospitality Management, The Pennsylvania State University, 224 Mateer Building, University Park, 16802-1307 PA, USA;1. Graduate Institute of Business Administration, College of Management, National Taiwan University, 1, Sec. 4, Roosevelt Road, Taipei, Taiwan, ROC;2. Graduate Institute of Business Administration, National Cheng Kung University, 1, University Road, Tainan, Taiwan, ROC;3. Department of Business Administration, Hwa Hsia Institute of Technology, 111, Gong Jhuan Road, Chung Ho, Taipei, Taiwan, ROC;4. Department of Business and Management, College of Science and Engineering, National University of Tainan, 33, Sec. 2, Shu-Lin St., Tainan, Taiwan, ROC |
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| Abstract: | Drawing on learning theories and the intellectual capital (IC) theory, organizational learning research has discussed the benefits of searching for market opportunities and maintaining a competitive advantage in dynamic environments. To explain organizational performance and survival, the previous literature has focused mainly on what organizations do, but it has failed to address how and what they should do. This study argues that if hotel management is open-minded about exploratory and exploitative learning, it can open the door to capturing opportunity and competitive advantage through increased innovation behavior and human capital accumulation. Further, IC theory has also confirmed that social capital and relational capital will strengthen the relationship between innovation behavior and human capital. This study analyzes data from 595 hotel managers and finds strong support for the proposed hypotheses. |
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| Keywords: | Learning orientation Innovation behavior Intellectual capital Opportunity capture Competitive advantage |
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