现行银行业文明规范服务示范单位考核标准的评价与矫正

现行的银行文明服务示范单位标准值得商榷的地方很多。本文通过找出目前全国银行业服务标准存在的不足来进行了具体分析和评价，提出了银行文明服务示范单位标准的矫正观点，阐述了制定和完善评价标准的原则是：要以实事求是的态度，务实的作风，科学发展的思想，针对银行业的特点和客户的实际需求来设计制定考核评价标准，只有这样才是对中国银行业发展负责。

The Current Banking Industry Civilized Norms Service Demonstration Unit With the Correct Evaluation Standard

The current bank of civilized service demonstration unit standards questionable places a lot of. In this paper, ifnd out the shortage of the current service standards through the national banking has to carry out a speciifc analysis and evaluation, put forward the bank civilized service demonstration unit standard correction view, deals with the formulation and evaluation standard of perfection of the principle is：to be practical and realistic attitude, pragmatic style of work, the idea of scientiifc development, characteristic and the demand of the customer for the the banking industry to design and make the evaluation standard, the only way is responsible for the development of China＇s banking sector.