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Psychological and implied contracts in organizations
Authors:Denise M. Rousseau
Affiliation:(1) Department of Organization Behavior, Kellogg Graduate School of Management, Northwestern University, 60208 Evanston, Illinois
Abstract:Two forms of unwritten contracts derive from relations between organizations and their members. Psychological contracts are individual beliefs in a reciprocal obligation between the individual and the organization. Implied contracts are mutual obligations characterizing interactions existing at the level of the relationship (e.g., dyadic, interunit). Employee/employer relations and changing conditions of employment give rise to issues not addressed in conventional transaction-oriented models of motivation and individual responses. The development, maintenance, and violation of psychological and implied contracts are described along with their organizational implications.ldquoPromise is most given when least is said.rdquo (George Chapman,Hero and Leander, 1598)
Keywords:employment relations  psychological contracts  implied contracts  at-will-employment  employment obligations
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