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印度BPO产业的发展对我国的启示
引用本文:马莉芙,张敏娜,廖忠双. 印度BPO产业的发展对我国的启示[J]. 价值工程, 2006, 25(7): 17-20
作者姓名:马莉芙  张敏娜  廖忠双
作者单位:重庆邮电学院经管学院,重庆,400065;暨南大学管理学院,广州,510632;重庆邮电学院法学院,重庆,400065
摘    要:“:做你能够做得最好的,将其他事情留给BPO吧!”对许多高科技企业和跨国公司来说,BPO不仅可以节省人力成本、宝贵的管理时间和资源,提高运营效率,并能使其更专注于核心业务,从而增强核心竞争力。本文简要介绍印度对比中国发展BPO产业的强势所在,及我们需要应对的几点建议。

关 键 词:商业流程外包  印度
文章编号:1006-4311(2006)07-0017-04

Development of India's BPO Industry--the Enlightenment to Us
Ma Lifu,Zhang Minna,Liao Zhongshuang. Development of India's BPO Industry--the Enlightenment to Us[J]. Value Engineering, 2006, 25(7): 17-20
Authors:Ma Lifu  Zhang Minna  Liao Zhongshuang
Affiliation:School of Economics and Management, Chongqing University of Posts and Telecommunications, Chongqing 400065, China; School of Management, Jinan University, Guangzhou 510632, China; School of Law, Chongqing University of Posts and Telecommunications, Chongqing 400065, China
Abstract:"Do what you can do the best,leave other things to BPO!"To many high-tech enterprises and transnational corporations,BPO could not only save human cost?managerial time and resource?improve operating efficiency,but also make you concentrate on your core business,and then strengthen core competitiveness.This artical tells the superiority of India's developing BPO Industry comparing with China,and some advice we should take.
Keywords:BPO    India
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