Many leaders make light work in banking innovation projects

This paper reports the results of a study into leadership of new service development projects in consumer banking in the UK. It endorses the findings of previous research which shows more than one leader involved in major innovation projects, but highlights the importance of leadership team-working to successful projects. Furthermore it discusses the critical role of the senior leader in setting a leadership style for project leadership teams. The study found a power sharing (empowerment) approach in successful projects together with greater involvement by top management.