Impacts of technology readiness on emotions and cognition in Brazil |
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Authors: | Jorge Brantes Ferreira Angela da Rocha Jorge Ferreira da Silva |
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Affiliation: | 1. Pontifical Catholic University of Rio de Janeiro, Avenida Raymundo Magalhães Júnior 300, Bloco 3, Ap. 207, 22793-050 Barra da Tijuca, Rio de Janeiro, RJ, Brazil;2. Pontifical Catholic University of Rio de Janeiro, Rua Pacheco Leão 646, Casa 7, 22460-030 Jardim Botânico, Rio de Janeiro, RJ, Brazil |
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Abstract: | This study proposes and tests an extended model for consumer adoption of high technology products in a Latin American country (Brazil) by integrating concepts present in the consumer behavior literature: the Consumer Acceptance of Technology model (Kulviwat et al., 2007) and the technology readiness construct (Parasuraman, 2000). The proposed model considers the relationships between cognitive and affective constructs with technology readiness. By means of structural equation modeling conducted on a sample of 435 young consumers, the results indicate significant relationships between the constructs assessed, showing that consumers' cognitive and affective evaluations of new technologies are significantly influenced by their technology readiness. The effects of technology readiness over affective assessments were greater than those relative to cognitive evaluations regarding high-tech innovations. Nonetheless, the results may reflect specific characteristics of Brazilian (and other Latin American) consumers, who are usually more emotive than those of more rational cultures. |
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Keywords: | Technology acceptance Technology readiness Emotions Cognition Brazil |
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