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An investigation of the black-box supplier integration in new product development
Authors:Yushan Zhao  Erin Cavusgil  S Tamer Cavusgil
Institution:1. University of Wisconsin, Whitewater, College of Business and Economics, Department of Marketing, 3300C Hyland Hall, Whitewater, WI 53190, United States;2. University of Michigan-Flint, School of Management, 2126 Riverfront Center West, Flint, MI 48502, United States;3. Georgia State University, J. Mack Robinson College of Business, Room: RCB 1438, United States
Abstract:This research examines black-box supplier integration in new product development (NPD). A model and several hypotheses are proposed to study the relationship between product task characteristics (importance and complexity), supplier integration, and product performance. Data from 136 U.S. high-tech firms were used to test the hypotheses. Results suggest that assessing the importance and complexity of NPD tasks is critical to the implementation of supplier integration innovation strategy. Firms are likely to perform NPD tasks that are related to firms' core competencies in-house. They tend to externalize complex tasks to suppliers in order to utilize suppliers' resources and to increase NPD speed. The black-box supplier integration influences the speed to market. However, it is more effective on speed to market when technology uncertainty is low than when technology uncertainty is high.
Keywords:Black-box integration  Supplier  New product development  Task characteristics
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