Theoretical constructs in practice: managers rate their importance |
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| Authors: | Denney G. Rutherford William J. Schill |
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| Affiliation: | 1. Seattle Centre for Hotel and Restaurant Administration, College of Business and Economics, Washington State University, Seattle, WA 98122 USA;2. Area of Higher Education, College of Education, University of Washington, Seattle, WA 98195, U.S.A. |
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| Abstract: | This research explores a proposed model of restructuring knowledge constructs and activities of the modern hotel housekeeping department. The model is based on statistical analysis of the relative importance given to topics by professional housekeepers and has implications for housekeeping managers, corporate planners, industry training programs and hospitality educators. The model uses factor analysis as an exploratory and patterning tool and suggests potential new ways to pattern or structure the importance of housekeeping activities. |
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| Keywords: | housekeeping management training hospitality education hotel operations |
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