Human-exhibition interaction (HEI) in designing exhibitions: A systematic literature review |
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| Affiliation: | 1. College of Science and Technology, Ningbo University, Zhejiang 315211, PR China;2. Department of Mechanical, Materials and Manufacturing Engineering, The University of Nottingham Ningbo China, Zhejiang 315100, PR China;3. Department of Architecture and Built Environment, The University of Nottingham Ningbo China, Zhejiang 315100, PR China;4. Research Centre for Fluids and Thermal Engineering, The University of Nottingham Ningbo China, Zhejiang 315100, PR China;1. Rosen College of Hospitality Management, University of Central Florida, 9907 Universal Blvd., Orlando, FL, 32819, United States;2. Rosen College of Hospitality Management, University of Central Florida, Orlando, FL, United States;1. Department of Business and Accounting, Faculty of Economics and Business Administration, Universidad Nacional de Educación a Distancia (UNED), Paseo Senda del Rey, 11, 28040 Madrid, Spain;2. Department of Business and Accounting, Faculty of Economics and Business Administration. Universidad Nacional de Educación a Distancia (UNED), Paseo Senda del Rey, 11, 28040 Madrid, Spain;1. Ecole hôtelière de Lausanne, HES-SO//University of Applied Sciences Western Switzerland, Route de Cojonnex 18, 1000, Lausanne 25, Switzerland;2. Columbia University, 701 Uris Hall, New York, NY, 10027, United States;1. Faculty of Hospitality and Tourism Management, Macau University of Science and Technology, Taipa, Macau;2. Faculty of International Tourism and Management, City University of Macau, Taipa, Macau;1. Rosen College of Hospitality Management, University of Central Florida, United States;2. Shenzhen Tourism College of Jinan University, Shenzhen, China |
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| Abstract: | This paper presents a theoretical framework in which fundamental exhibition factors were defined, communicative relationship between humans and exhibitions was presented, and a systematic literature review was conducted through a tool-supported method. There have been 59 exhibition design factors (EDFs), 18 audience experience factors (AEFs), and 14 behavior data (BD) that were explored, and a framework of HEI (human-exhibition interaction) was described. Quantitative analysis and exploratory method were refined using analytic software such as NVivo and EndNote, and total 1467 documents were extracted from EDFs while 270 focusing on AEFs and 162 on BD. The structured review addresses the issue lacking a clear introduction to the term HEI in prior literature. It describes the dynamic HEI framework for designing exhibitions at both concept and application level, which connects humans and exhibitions with EDFs, AEFs, and BD. These results have implications for introduction, development, and execution of exhibition design and management. |
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| Keywords: | Exhibition Exhibition design modelling Exhibition factors |
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