Business risk perspectives on information systems outsourcing |
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| Institution: | 1. Information Technologies Institute,Centre for Research and Technology Hellas, Thessaloniki, Greece;2. Department of Electrical and Computer Engineering, Democritus University of Thrace, Xanthi, Greece;3. Irish Centre for Cloud Computing and Commerce, Dublin City University, Glasnevin, Dublin 9, Ireland;4. Universidade de Pernambuco, Brazil;1. Department of Surgery, Oregon Health and Science University, Portland, OR;2. Department of Surgery, Indiana University Health, Indianapolis, IN;3. Department of Medicine, University of Illinois at Chicago, Chicago, IL;4. Department of Pediatric Surgery, University of California Los Angeles, Los Angeles, CA;5. Section of Pediatric Surgery, Riley Hospital for Children, Indianapolis, IN |
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| Abstract: | Information systems (IS) outsourcing research has continued to evolve over the past decade to reflect changes in its practice and a deeper understanding of its business impact. Typically, the drivers of outsourcing decisions are both internal and external to the outsourcing organization and have been the basis for such studies. Since IS essentially represents an organization's implementation of its business processes, this paper approaches IS outsourcing by explicitly integrating issues related to business process outsourcing. The resulting business risk management framework provides a basis for effective IS outsourcing. The framework is further discussed within the context of outsourcing in e-business. By adopting a risk management perspective, this paper provides a strategic direction to further the field of IS outsourcing research. |
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