Enhancing the quality of municipality services using four-dimensional house of quality |
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Authors: | Borna Peyman Beheshtinia Mohammad Ali |
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Affiliation: | 1.Industrial Engineering Department, Semnan University, Semnan, Iran ; |
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Abstract: | Quality & Quantity - In some organizations, there are various departments, each having customers with different wants. The purpose of this research is to use a new tool named 4-Dimensional... |
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