上海世博会公共服务与“中国服务”的提升

上海世博会是迄今为止中国举办的最大的一次盛会,集中体现了中国服务的新水准.世博会既是中国服务的见证,也是中国服务的一个新起点,推动着中国服务向更高水平发展.本文概括阐述了上海世博会公共服务的概念和主要类型;尝试构建了世博会公共服务流程和管理体系,从服务准备、服务实施和服务质量控制三方面分析了世博会公共服务的运营与传递;在此基础上,从六个方面说明世博会见证了中国服务的提升.

Shanghai World Expo Public Service and the Ascension of China's Service

Shanghai World Expo is by far the largest activities held in China,which reflects China’s new high-level services.The Expo is not only the witness of the Chinese services,but also a new starting point in Services,that promotes the development of China’s service to a higher level.This article summarizes the concept of Shanghai Expo Public Service and its main service types.Trying to build the public service process and management system of the World Expo, and analyse the Expo service operations from the service preparation, service implementation and service quality control three aspects.On this basis,this paper illustrates the ascension of Chinese Service from six aspects.