ORGANISATIONAL COMMITMENT IN THE POLICE SERVICE: EXPLORING THE EFFECTS OF PERFORMANCE MEASURES,PROCEDURAL JUSTICE AND INTERPERSONAL TRUST |
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| Authors: | Mahfud Sholihin Richard Pike |
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| Institution: | 1. Accounting Department, Universitas Gadjah Mada, Indonesia;2. and the School of Management, Bradford University, UK;3. The authors are respectively from the Accounting Department, Universitas Gadjah Mada, Indonesia;4. and the School of Management, Bradford University, UK. They wish to acknowledge the assistance of Andy Parr in data collection and to thank two anonymous referees for their helpful comments. |
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| Abstract: | This study aims to investigate whether, and how, the use of performance measures, procedural justice, and interpersonal trust interact to affect organisational commitment of police officers. Drawing on a survey based on a sample of 57 senior officers within a single police force, we find that the use of performance measures, procedural justice, and interpersonal trust are positively associated with organisational commitment. Further analysis reveals that trust between officer and superior mediates the relationship between the use of non‐financial measures and organisational commitment, but procedural justice does not have a mediating effect on commitment. These findings are further explored through selected interviews with respondents. |
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| Keywords: | interpersonal trust organisational commitment performance measures police service procedural justice |
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