Linking Organizational Justice to Job Performance: Evidence from the Restaurant Industry in East Asia |
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| Authors: | Yong-Ki Lee Moon-Hyun Son Min-Seong Kim |
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| Institution: | 1. School of Business, Sejong University, 209 Neungdongro, Gwangjin-Gu, Seoul 143–747, South Korea;2. Graduate School of Business, Sejong University, 98 Gunja-Dong, Gwangjin-Gu, Seoul 143–747, South Korea;3. School of Hospitality Administration, J. Mack Robinson College of Business, Georgia State University, 35 Broad Street, Suite 217, Atlanta, GA 30303, USA |
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| Abstract: | This study examines the role of justice in a leader–subordinate dyadic relationship and the effect of the relationship quality on job performance in the restaurant industry. Based on the well-established framework of justice, the social exchange theory, and Confucian cultural background (collectivism) in East Asia, the study proposes and tests a model that attempts to understand a dynamic relationship among four dimensions of justice, two types of trust, and job performance. Using the data collected from restaurant employees in South Korea, the study finds that distributive justice and interactional justice are critical for nurturing an affect-based trust in East Asia. |
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| Keywords: | justice trust task performance helping behavior |
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