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How second-generation consumers choose where to shop: A cross-cultural semiotic analysis
Institution:1. Department of Business Administration, ITAM, Río Hondo 1, Ciudad de México 01080, Mexico;2. College of Business, Florida International University, 11200 S.W. 8th Street, Miami, FL 33199, United States;3. Silver School of Social Work, New York University, 15 Washington Place, New York, NY 10003, United States
Abstract:Using ethnographic interviews and Greimasian semiotics, this study explores second-generation ethnic consumers’ perceptions of physical shopping environments from a cultural identity perspective. It reveals how second-generation ethnic consumers make decisions about where to shop for cosmetics. The key results reveal the identity dimensions of shopping behaviour that retail stores wanting to target second-generation ethnic consumers must take into consideration.
Keywords:Ethnicity  Retail store  Greimasian semiotics  Second-generation  Cultural identity  Consumer behavior
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