A conceptual evaluation framework for organisational safety culture: An empirical study of Taipei Songshan Airport |
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| Affiliation: | 1. Department of Business Administration, China University of Science and Technology, No. 245, Sec. 3, Academia Rd., Nankang, Taipei 115, Taiwan, ROC;2. Institute of Aviation Transportation, China University of Science and Technology, No. 245, Sec. 3, Academia Rd., Nankang, Taipei 115, Taiwan, ROC;1. Spanish Air Force, Tactical Leadership Programme, Albacete, Spain;2. Computing Systems Department, University of Castilla-La Mancha, Albacete, Spain;3. University Center of Defence at the Spanish Air Force Academy MDE – UPCT, Santiago de la Ribera, Spain;1. School of Architecture, Building, and Civil Engineering, Loughborough University, United Kingdom;2. Department of Transport Planning, TU Dortmund University, Germany;1. Civil and Environmental Engineering, University of South Florida, Tampa, FL 33620, USA;2. College of Air Traffic Management, Civil Aviation University of China, Tianjin 300300, China;3. College of Transportation Engineer, Tongji University, Shanghai 200092, China |
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| Abstract: | This study included three phases. The first phase was to establish an evaluation hierarchy framework for organisational safety culture in accordance with the fuzzy Delphi method (FDM) and including expert perspectives. The second phase involved evaluating weight and rankings in order of importance using a fuzzy analytic hierarchy process. In the third phase, analysis of variance (ANOVA) and the Scheffe multiple comparison test were used to compare the different evaluation constructs and criteria of the airport's various internal safety management units. The study results demonstrated that Taipei Songshan Airport's general management units believed that ‘Safety Supervision’, ‘Safety-oriented Working Environment’ and ‘System of Incentives and Penalties’ should be considered implementation priorities to improve overall performance in the airport organisational safety culture. In addition, the ANOVA results revealed significant differences among the airport's management units with respect not only to the personal dimension, including ‘Safety Values’, ‘Safety Evaluation Standards’ and ‘Safety Management Updates’, but also to the situational dimension, such as ‘Safety Communication and Commitment’ and ‘Injury Rate’. |
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| Keywords: | Organisational safety culture Fuzzy Delphi method Fuzzy analytic hierarchy process Airport |
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