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Website and email adoption by Malaysian hotels
Authors:Noor Hazarina Hashim  Jamie Murphy  Sharon Purchase  Peter O’Connor
Institution:1. Faculty of Management and Human Resource Development, Universiti Teknologi Malaysia, 81310 Johor Bahru, Johor, Malaysia;2. UWA Business School, The University of Western Australia, Australia;3. Essec Business School, France
Abstract:This research note addresses two limitations of Internet diffusion studies by highlighting the importance of multivariate statistical analysis and including the element of time. The results support findings on the positive relationship between two hotel characteristics – affiliation and category – with Internet adoption, but question findings on the relationship between hotel size and Internet adoption.
Keywords:Internet  Hotel  Diffusion of innovations  Multivariate  Malaysia
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