Hotel efficiency: A bootstrapped metafrontier approach |
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| Authors: | A. Assaf C.P. Barros A. Josiassen |
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| Affiliation: | 1. Isenberg School of Management, Department of Hospitality and Tourism Management, University of Massachusetts-Amherst, USA;2. Instituto Superior de Economia e Gestão, Technical University of Lisbon, Rua Miguel Lupi 20, 1249-078 Lisbon, Portugal;3. UECE (Research Unit on Complexity and Economics), Portugal;4. Centre for Tourism and Services Research, Victoria University, Australia |
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| Abstract: | This paper introduces the metafrontier concept to account for the environmental and technological differences between various hotels groups. The interesting feature of the model is that it ensures that heterogeneous hotels are compared based on one homogenous technology. We test the model using a panel data sample of 78 Taiwanese hotels. The results clearly indicate that the size, ownership, and classification of a particular hotel have a significant impact on its efficiency. More implications of the results are provided. |
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| Keywords: | Efficiency Data envelopment analysis Metafrontier Taiwanese hotels |
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