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The role of family decision makers in festival tourism
Authors:Samuel Seongseop Kim  Sangsoo Choi  Jerome Agrusa  Kuo-Ching Wang  Youngmi Kim
Affiliation:1. College of Hospitality & Tourism, Sejong University, Seoul 143-747, Republic of Korea;2. Department of Tourism Management, Semyung University, Jaecheon, Republic of Korea;3. Travel Industry Management, Hawaii Pacific University, 1164 Bishop Street, Suite 912, Honolulu, HI 96813, United States;4. Graduate Institute of Hospitality Management and Education, National Taiwan Normal University, Taipei, Taiwan
Abstract:This study assessed the role of family decision makers in participating in a festival according to five stages of festival participation. A survey process was conducted using two sampling groups: the sample for families with children and the sample for families without children. According to the results of the study, a number of marketing implications were generated. For example, the husband was revealed to more actively join transportation-related activities including driving, deciding travel routes, automobile safety checks, and filling up with gasoline. The wife was a strong decision maker in selecting restaurants or menus in the festival tourism management process. Likewise, the role of the wife is very significant, from suggesting the festival participation at the first stage to determining a revisit to the festival at the last stage. However, the children or joint decision-making patterns were not distinctive as they are said to be in other tourism literature. Findings of the study are expected to offer valuable insights for all festival stakeholders including festival vendors, local government, local residents, and festival organizers.
Keywords:Festival   Decision-making   Family   Role   Behavior
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