BPR as 'IT-enabled organizational change': an assessment |
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| Authors: | Rod Coombs Richard Hull |
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| Institution: | Rod Coombs is Professor of Technology Management at the Manchester School of Management, UMIST. Richard Hull is Research Associate in the Centre for Research on Organizations, Management and Technical Change (CROMTEC) at the same Institution. |
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| Abstract: | This article examines the emergence of BPR from the literature on the strategic use of IT. Two case studies of BPR are then presented. Analysis of this material suggests that there is a tension between strategic re-orientation and cost-saving in many BPR projects which is difficult to resolve. This tension is explored further using a historical analysis of 'frameworks' of computing. |
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