Sexual-harassment policies for the workplace: A tale of two companies |
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| Affiliation: | 1. Department of Retail, Hospitality & Tourism Management, University of Tennessee Knoxville, United States;2. Department of Recreation and Leisure Studies, University of Waterloo, Canada;3. York Business School, York St. John University, United Kingdom |
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| Abstract: | To avoid liability and legal costs, retain talented people, and preserve customers' goodwill, a company must have in place a carefully devised policy for dealing with sexual-harassment claims. |
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