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The effects of entrepreneurial orientation and marketing information on the performance of SMEs
Authors:Hean Tat Keh  Thi Tuyet Mai Nguyen  Hwei Ping Ng
Institution:1. Department of Marketing, Guanghua School of Management, Peking University, Beijing 100871, PR China;2. Marketing and Operations Management Department, NEU Business School, National Economics University, Hanoi, Vietnam;3. Lifestyle Division, International Enterprise Singapore, 230 Victoria Street #09-00, Bugis Junction Office Tower, 188024 Singapore
Abstract:In this study, we investigate the effects of entrepreneurial orientation and marketing information on the performance of small and medium-sized enterprises. We build and test a causal model using data obtained from Singaporean entrepreneurs and find support for most of our hypotheses. The results indicate that entrepreneurial orientation plays an influential role on the acquisition and utilization of marketing information, and also has a direct effect on firm performance. The utilization of information regarding marketing mix decisions (particularly the Promotion and Place elements) positively affects firm performance, and it partially mediates the relationship between entrepreneurial orientation and firm performance. The implications and future research directions are discussed.
Keywords:Entrepreneurial orientation  Information acquisition  Information utilization  Marketing mix  Firm performance
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