技术创新能力、服务化程度对高技术制造企业服务化绩效的影响

高技术制造企业服务化战略能够在技术瓶颈期使服务要素对技术要素形成强边际替代效应，为企业寻找盈利增长点开辟新途径，这是其成为当下众多高技术制造企业战略选择的重要原因之一，但是高技术制造企业服务化绩效水平受到多种因素影响。通过梳理制造企业服务化研究文献，认为服务化绩效在逻辑上主要受制于服务要素投入的质量和数量，基于此，将 “技术创新能力、服务化程度是影响服务化绩效的核心变量”作为研究假设，以企业规模、资产负债率等为控制变量构建线性回归模型，并利用Wind数据库2012-2016年的行业数据进行实证检验。研究结果发现，模型整体效应显著，企业技术创新能力与服务化程度、企业服务化绩效存在显著正相关关系，与理论假设基本吻合。以此为基础，分别从企业和政府两个角度提出提升高技术制造企业服务化绩效水平的建议。

The Influence of Technological Innovation Ability and Service Degree on the Service performance of High tech Manufacturing Enterprises

The service oriented strategy of high tech manufacturing enterprises can form a strong marginal substitution effect from the input of service elements into technical elements in the period of technology bottleneck, which creates a new way for enterprises to find new profit growth points. This is one of the main reasons why it can become the key strategic choice of many high tech manufacturing enterprises. However, the level of service performance of high tech manufacturing enterprises is affected by many factors. This paper considers that the service performance is logically restricted by the "quality" and "quantity" of the service element input based on literature review. Therefore this paper assumes that "the technological innovation ability and the service degree are the core variables that affect the service performance", and takes enterprise size, asset liability ratio as control variables to build linear regression model for empirical test based on WIND database of high tech enterprise attributed of the five major industries 2012-2016 data. According to the empirical test result, the paper concludes that the model is significant as a whole and there is a significantly positive correlation between "technological innovation ability" and "service degree" and enterprise service performance which is basically consistent with theoretical hypothesis. Then this paper further puts forward some suggestions on how to improve the service oriented performance of high tech manufacturing enterprises from the two angles of enterprise and government, hoping that these suggestions can make the implementation of service oriented strategy of high tech manufacturing enterprises more effective.