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The influence of gender on the effectiveness of probability markers in advertising
Authors:Ivana Bušljeta Banks  Nathalie Dens  Patrick De Pelsmacker
Affiliation:1. Department of Marketing and Communication, Zagreb School of Economics and Management, Zagreb, Croatia;2. Department of Marketing, University of Antwerp, Antwerp, Belgium
Abstract:The results of two studies reveal that gender plays a moderating role on the effects that the use of probability markers (hedges – e.g., possibly, could help; and pledges – e.g., definitely, without a doubt) in advertising copy has on consumers' attitudes towards the brand advertised and purchase intentions. Women, as comprehensive processors, are not particularly sensitive to probability markers, which function as heuristic cues. Men, on the other hand, display higher levels of sensitivity towards probability marker usage; more precisely, their responses show preference towards the use of hedges over both pledges and no probability markers in advertising copy. Interactions with product category involvement, buying motivation (hedonic or utilitarian), and familiarity with the brand advertised are also explored.
Keywords:gender  advertising  probability markers
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