How hospitality managers learn: Are today's education and training programs designed to get the biggest bang for the big buck we're spending? |
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Authors: | PJ Stevens |
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Institution: | College of Business, School of Hotel, Restaurant & Institutional Management, Michigan State University, East Lansing, MI 48824-1121, U.S.A. |
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Abstract: | The greatest constant faced by hospitality managers in the 1980s and 1990s will be change. This challenges education and industry to find the most effective training methods for managers. This paper suggests that serious attention must be paid to research on how adults learn. |
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Keywords: | hospitality managers learning adult pedagogy andragogy |
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