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Consideration set influences on consumer decision-making and choice: Issues,models, and suggestions
Authors:Allan D. Shocker  Moshe Ben-Akiva  Bruno Boccara  Prakash Nedungadi
Affiliation:(1) Carlson School of Management, University of Minnesota, 271 19th Avenue So., 55455 Minneapolis, MN, USA;(2) Center for Transportation Studies, Massachusetts Institute of Technology, Cambridge, USA;(3) Department of Economics, Massachusetts Institute of Technology, Cambridge, USA;(4) Faculty of Management, University of Toronto, W5S1V4 Toronto, Ontario, USA
Abstract:This paper affords a stylized view of individual consumer choice decision-making appropriate to the study of many marketing decisions. It summarizes issues relating to consideration set effects on consumer judgment and choice. It discusses whether consideration sets really exist and, if so, the factors that affect their composition, structure, and role in decision-making. It examines some new developments in the measurement and modeling of consideration set effects on decision-making. The paper concludes with suggestions for needed research. The authors wish to acknowledge the numerous ideas and perspectives contributed by the other members of the Banff Symposium workshop:Mukesh Bhargava (University of Alberta),Bill Black (Louisiana State University),Gary Gaeth (University of Iowa),Hotaka Katahira (University of Tokyo, Japan),Gilles Laurent (Centre HEC-ISA, France),Irwin Levin (University of Iowa),David Midgley (Australian Graduate School of Management),Thomas Novak (Southern Methodist University), andJames Wiley (University of Alberta). This paper has benefited greatly from their contributions.
Keywords:Decision-making  Consideration Set  Consumer Choice
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