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Factors affecting the use of e-government in the telecommunications industry of spain
Affiliation:1. University of Washington, The Information School, Mary Gates Hall, Suite 370C, MS 352840, Seattle, WA 98195-2840, USA;2. School of Management, Swansea University, Swansea, United Kingdom;1. School of Management, Shandong University, Jinan, China;2. School of Management Science and Engineering, Shandong University of Finance and Economics, Jinan, China;1. School of Management, University of Science and Technology of China, Hefei, Anhui 230026, PR China;2. Department of Mathematics, Hefei Electronic Engineering Institute, 460 Huangshan Road, Hefei, Anhui 230037, PR China
Abstract:e-Government has become one of the most important keywords for the public sector reform with proponents claiming that it guarantees transparency; Accountability; Interface with citizen; Business; And other local and national administrations. Few, if any, studies have investigated the factors that might contribute to the integration or implementation of e-Government in business; Particularly SMEs. This paper examines the relative importance and significance of company size; Business performance and three types of information communication technology on the use of e-Government through an empirical investigation of 321 businesses in the Spanish Telecommunication sector using a multinomial logistic regression. The main conclusions are that there is a significant lack of use of the internet for e-Government by SMEs and that any use of e-Government is significantly affected by the size of business and the extent of use of information communication technology within the business. Although the targets set by the Eu for e-government might be achieved it is unlikely that many businesses will take advantage
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