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The effect of continuous improvement capacity on the relationship between of corporate social performance and business performance in maritime transport in Singapore
Affiliation:1. School of Civil and Environmental Engineering, Nanyang Technological University, Singapore;2. School of Business IT & Logistics, RMIT University, Australia;1. Nottingham University Business School China, University of Nottingham Ningbo, China;2. Department of Management and Marketing, Hong Kong Polytechnic University, China;1. International Institute for Industrial Environmental Economics, Lund University, P. O. Box 196, 22100, Lund, Sweden;2. School of Economics and Management, Lund University, P. O. Box 7080, 22007, Lund, Sweden;1. School of Civil and Environmental Engineering, Nanyang Technological University, Block N1, 50 Nanyang Avenue, Singapore 639798, Singapore;2. Department of Logistics and Maritime Studies, The Hong Kong Polytechnic University, Hong Kong
Abstract:Drawing on organisational learning theory, this study argues that shipping firms with high continuous improvement capacities have better success in transforming corporate social performance (CSP) into business performance. Survey data were collected from 223 shipping firms in Singapore and analysed using multi-sampling analysis, hierarchical regression modelling, and simple slope analysis. The results support the study’s argument and show that business performance is maximised when continuous improvement programmes targeted at CSP are carried out at a gradual pace and at regular intervals. This implies that shipping firms should adopt a dynamic, value-driven approach to improving CSP.
Keywords:Corporate Social Responsibility  Corporate social performance  Business performance  Continuous improvement  Organisational learning theory  Strategy dynamics  Maritime transport
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