A quality function deployment approach to improve maritime supply chain resilience |
| |
| Affiliation: | 1. Nottingham University Business School, Jubilee Campus, Nottingham, NG8 1BB, UK;2. Centre for Transport Studies, Department of Civil, Environmental and Geomatic Engineering, University College London, Gower Street, London WC1E 6BT, UK |
| |
| Abstract: | Being international and involving numerous organizations as the basic nature, maritime supply chains are exposed to various natural and man-made risks. This paper aims to develop an original quality function deployment approach to enhance maritime supply chain resilience, taking both customer requirements and maritime risks into consideration. The empirical analysis is carried out through in-depth studies of three major shipping lines and their respective major shippers. The top three resilience measures are contingency plan, monitoring and maintenance, and supply chain relationship management. The study also unveils the relatively low visibility and integration in maritime supply chains. |
| |
| Keywords: | Maritime supply chain Maritime logistics Supply chain resilience Maritime risk Shipping line Quality function deployment (QFD) |
| 本文献已被 ScienceDirect 等数据库收录！ |
|
