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Managers' emotional displays and employees' willingness to act entrepreneurially
Authors:Ethel Brundin  Holger Patzelt  Dean A Shepherd
Institution:1. Jönköping International Business School, P.O. Box 1026, SE 551 11 Jönköping, Sweden;2. Max Planck Institute of Economics, Kahlaische Str. 10, 07745 Jena, Germany;3. Kelley School of Business, Indiana University, 1309 East Tenth Street, Bloomington, IN 47405-1701, United States
Abstract:In this study we draw on the literature of emotions and entrepreneurial motivation to analyze how and why emotional displays of managers influence the willingness of employees to act entrepreneurially. Using an experimental design and 2912 assessments nested within 91 employees from 31 small entrepreneurially oriented firms, we find that managers' displays of confidence and satisfaction about entrepreneurial projects enhance employees' willingness to act entrepreneurially, whereas displays of frustration, worry, and bewilderment diminish employees' willingness. Moreover, we find that displays of satisfaction, frustration, worry, and bewilderment moderate the effect of managers' displayed confidence on employees' willingness to act entrepreneurially. Our findings have implications for the emotions and entrepreneurial motivation literature.
Keywords:Emotions  Emotional displays  Entrepreneural motivation  Corporate entrepreneurship  Confidence  Conjoint Experiment
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