| 旅游从业人员服务意识现状及提升策略——以浙江临安为例 |
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| 引用本文： | 顾晓艳.旅游从业人员服务意识现状及提升策略——以浙江临安为例[J].特区经济,2009(2):150-151. |
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| 作者姓名： | 顾晓艳 |
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| 作者单位： | 浙江林学院,旅游与健康学院,浙江,临安,311300
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| 摘 要： | 旅游业的发展,与旅游地旅游服务质量密不可分。本文通过对旅游从业人员服务意识现状的调查,分析了临安旅游从业人员服务意识存在的缺陷,并相应地提出了提升旅游从业人员服务意识的若干措施。
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| 关 键 词： | 旅游服务 服务意识 现状 提升策略 |
Tourism labor service consciousness present situation and upgrade strategy——take Zhejian Linan as example |
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| Gu Xiao Yan.Tourism labor service consciousness present situation and upgrade strategy——take Zhejian Linan as example[J].Special Zone Economy,2009(2):150-151. |
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| Authors: | Gu Xiao Yan |
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| Abstract: | The development of tourism is related to t he service quality in the tourism areas. Through the investigation of the present situation, we analyzed the flaw of traveling jobholders＇ service conscious hess in Lin＇an, and proposed certain measures to accel erateservice consciousness. |
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| Keywords: | tourism service service consciousness present condition promoting strategies |
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