Competitive and Cooperative Behavior in Embedded Markets: Developing an Institutional Perspective on Bazaars |
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Authors: | Rohit Varman Janeen Arnold Costa |
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Institution: | aIndian Institute of Management – Calcutta, Kolkata, W.B., 700104, India;bDavid Eccles School of Business, University of Utah, Salt Lake City, UT 84108, United States |
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Abstract: | In an ethnographic study of a retail setting, we examine relationships among competitors. We find that competitors often emphasize various forms of cooperation, and we describe socio-economic behaviors that illustrate how cooperation transcends or mediates competition among retailers. Retailers selectively cooperate and compete for customers in ways that alter our understandings of concepts such as loyalty and market stability, and practices such as marketing communications and pricing. We highlight the significance of these institutional practices and the role they play in forming and maintaining community in a bazaar. |
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Keywords: | Competition Retailing Cooperation Institutional theory Embeddedness |
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