| 摘 要： | On June 29, 2006, Continental Airlines (NYSE: CAL) was ranked the highest in Customer Satisfaction Among Traditional Network Carriers in North America in the J.D. Power and Associates 2006 Airline Satisfaction Index StudySM. The study, conducted by J.D. Power and Associates, surveyed more than 9,000 passengers who were asked to rate their recent airline travel experiences in several categories. Respondents favored Continental Airlines over all the other network carriers. This marks Continental's sixth customer satisfaction award by J.D. Power and Associates since 1996.
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