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Back to school? What the voluntary sector can learn from the education sector
Authors:Julian Smyth
Abstract:Almost unnoticed by the charitable sector as a whole, a quiet revolution has transformed educational fundraising over the last decade. From a minor and wholly owned subsidiary on the periphery of the industry, the education sector has become a highly professional and successful multinational, which in some respects is now the market leader. This paper argues that the whole of the charitable sector could benefit by taking a close look at the experience of educational fundraisers, and that such an examination could have profound repercussions in the way most fundraisers treat their donors and organise their operations. Specifically, it suggests that the nature of ‘relationship fundraising’ actually means that every donor must be treated as an individual by an individual fundraiser, irrespective of the size of their gift, and that the work of a fundraising department should not work towards merely giving the impression of such treatment.
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