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The international business traveller: a neglected but strategic human resource
Authors:Denice E. Welch  Lawrence S. Welch  Verner Worm
Affiliation:1. d.welch@mbs.edu
Abstract:There has been considerable research over the past two decades into the various aspects of traditional expatriate assignments. However, this research has overlooked an important category of international operator: the international business traveller, also known popularly as globetrotter or frequent flier. In this paper, we report on the results of a study of ten Australian and Danish international business travellers (IBTs). The aim was to explore the roles and activities of IBTs and the factors, such as level of organizational support that may intervene in the performance of their roles. We conclude that IBTs often are a neglected resource, particularly in terms of skills and knowledge transfer.
Keywords:International business traveller  international human resource management  frequent fliers  non-expatriate  strategic role  knowledge transfer
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