High-performance HR practices and OCB: a cross-level investigation of a causal path |
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Authors: | Yu-Chen Wei Tzu-Shian Han I-Chieh Hsu |
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Institution: | 1. Department of Educational Management , National Taipei University of Education , Taipei City , Taiwan wei@tea.ntue.edu.tw;3. Department of Business Administration , National Chengchi University , Taipei City , Taiwan;4. Department of Business Administration , National Changhua University of Education , Changhua City , Taiwan |
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Abstract: | This study investigates the relationships between high-performance human resource (HR) practices and individual outcome variables from a cross-level perspective. It also identifies the mediating role of job satisfaction in the relationship between psychological climate and organizational citizenship behavior (OCB). Drawing on a sample of 576 employees from 11 manufacturing plants in Taiwan, our results show that psychological climate perceptions are positively and significantly associated with job satisfaction and OCB, and job satisfaction mediates the relationship between psychological climate perceptions and OCB at the individual level. At the plant level, high-performance HR practices have a positive and significant relationship only with job satisfaction. The theoretical and managerial implications and contributions of these findings are discussed. |
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Keywords: | hierarchical linear model (HLM) high-performance HR practices job satisfaction organizational citizenship behavior (OCB) psychological climate |
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