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Mobley revisited: dynamism in the process of employee turnover
Authors:Gregory John Lee  & Henry Rwigema
Institution:1. leeg@sebs.wits.ac.za
Abstract:In the employee turnover literature, studies of antecedents at static points prior to the ‘stay versus leave’ decision have generally not exhibited great predictive power. Mobley (1982 Mobley, W.H. 1982. Some Unanswered Questions in Turnover and Withdrawal Research. Academy of Management Review, 7(1): 1116. Crossref] Google Scholar]) suggests that such studies require the inclusion of change, time, actions and operations. A study is accordingly reported here in which employee recall of satisfaction, commitment and withdrawal intentions at three periods prior to the stay/leave decision is examined. Measures recalled at a single time (static) are found to be unreliable or even contrary to expectation. Alternately, change in variables is found to be significantly more predictive of final turnover than static measurements of these variables, especially over a year. Different antecedents appear to dominate in the turnover process at different times. Furthermore, antecedents differ over demographic groups, suggesting that movement capital may affect turnover.
Keywords:Employee turnover  South Africa  change  time  human resource practises
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