Design thinking for innovation: Considering distinctions,fit, and use in firms |
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Institution: | University of North Carolina at Greensboro, Bryan 348, 541 Stirling Street, Greensboro, NC 27402, U.S.A. |
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Abstract: | As firms struggle with high failure rates when developing new products and services, they seek new approaches to innovation. One method garnering attention is design thinking (DT), a design-based method of problem solving. Businesses as varied as Airbnb and PepsiCo are embracing DT in growing numbers, but some may be joining the bandwagon without understanding its distinctions compared to the main alternative, the Stage-Gate (SG) methodology. SG, a project-review process, is used in many firms today to create innovations. To guide managerial consideration of DT, this article provides an explanation of DT as compared with SG, a framework to assess DT’s fit with the firm, and ways DT may be effectively used. |
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Keywords: | Design thinking Innovation mindset Stage-Gate Organizational culture Leadership style |
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