MOOCs in tourism and hospitality: a review |
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Authors: | Jingjing Lin Lorenzo Cantoni Jamie Murphy |
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Affiliation: | 1. Faculty of Communication Sciences, Università della Svizzera italiana, Lugano, Switzerlandpandalinjingjing@gmail.com;3. Faculty of Communication Sciences, Università della Svizzera italiana, Lugano, Switzerland;4. Business School, University of Eastern Finland, Joensuu, Finland |
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Abstract: | ABSTRACTMassive Open Online Courses (MOOCs) have grown significantly and globally in less than ten years. However, practices and research in tourism and hospitality MOOCs remain nascent. This study proposes the MOOC Components Framework with six groups of course components: scaffolding, lectures, networking, collaboration, assessment, and affirmation. Drawing on this framework and a case study method, the study analyses 18 tourism and hospitality MOOCs from higher education institutions. The results highlight that: tourism and hospitality MOOC offerings lack diversity; the forum is the preferred communication tool; social media are comparatively underused; the discontinuity of MOOC instructors needs attention; and finally, littless multilingual support is available. |
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Keywords: | Massive Open Online Courses MOOCs tourism hospitality case studies |
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