Formalization,Role Stress,Commitment, and Work Outcomes: An Empirical Analysis of South Korean Workers

ABSTRACT

Using 3005 Korean blue-collar workers and 1159 white-collar workers, this study empirically examined the linkage among formalization, role stress, organizational commitment, and work outcomes. Results suggest that organizational formalization perceived by Korean workers, both white-collar and blue-collar, positively affects role ambiguity and role conflict which, in turn, negatively influence Korean workers' organizational commitment. The results also suggest a direct linkage between commitment and effort for Korean workers. The Confucian cultural influence on Korean workers and unique corporate culture that can help explain the linkages are discussed in depth.