Moral Intensity and Managerial Problem Solving |
| |
Authors: | Janet M. Dukerich Mary J. Waller Elizabeth George George P. Huber |
| |
Affiliation: | (1) Management Department, The University of Texas at Austin, CBA 4.202, Austin, Texas, 78712;(2) Department of Business Administration, University of Illinois at Urbana-Champaign, 1206 South Sixth Street, Champaign, IL, 61820;(3) Graduate School of Management, The University of Queensland, Australia, 4072 |
| |
Abstract: | There is an increasing interest in how managers describe and respond to what they regard as moral versus nonmoral problems in organizations. In this study, forty managers described a moral problem and a nonmoral problem that they had encountered in their organization, each of which had been resolved. Analyses indicated that: (1) the two types of problems could be significantly differentiated using four of Jones' (1991) components of moral intensity; (2) the labels managers used to describe problems varied systematically between the two types of problems and according to the problem's moral intensity; and (3) problem management processes varied according to the problem's type and moral intensity. |
| |
Keywords: | |
本文献已被 SpringerLink 等数据库收录! |
|