| 银行电子渠道信息无障碍设施建设 |
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| 引用本文： | 吴彦生.银行电子渠道信息无障碍设施建设[J].价值工程,2014(32):169-170. |
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| 作者姓名： | 吴彦生 |
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| 作者单位： | 中国建设银行北京市分行,北京,100062 |
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| 摘 要： | 随着经济发展,电子渠道交易日趋进入人们的生活领域,由此导致以人为本的理念对于银行的服务领域提出了更高层次的要求,如何在现有条件下满足残障人士的电子渠道服务需求是本文研究的重点。
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| 关 键 词： | 无障碍设施 电子渠道 银行 |
Construction of E-channel Information Barrier-free Facilities in the Bank |
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| WU Yan-sheng.Construction of E-channel Information Barrier-free Facilities in the Bank[J].Value Engineering,2014(32):169-170. |
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| Authors: | WU Yan-sheng |
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| Institution: | WU Yan-sheng ( Beijing Branch of China Construction Bank, Beijing 100062, China ) |
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| Abstract: | With the development of economy, E-channel trade is entering people＇s life, and the people-centered concept puts forward higher requirements to the services of the bank. In this paper, the focus of research is how to meet the demand of E-channel services of the disabled. |
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| Keywords: | barrier-free facilities E-channel bank |
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