| Abstract: | Meeting memory features are poorly integrated into current group support systems (GSS). In this article, I discuss how to introduce meeting memory functionality into a GSS. The article first introduces the benefits of effective meetings and organizational memory to an organization. Then, the following challenges to design are discussed: How to store semantically rich output, how to build up the meeting memory with a minimum of additional effort, how to integrate meeting memory into organizational memory, and how to protect the privacy of the meeting participants. Finally, using the group-object object-oriented model of a GSS, the article shows how meeting memory functionality can be implemented in a GSS. |
