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Exploiting Mobile Technology for Achieving Supply Chain Integration in Indian Retail
Authors:Arpita Khare  Rajnish K Misra  Aditi Dubey  Aditi Garg  Varun Malhotra  Harshit Nandan
Institution:1. Indian Institute of Management Rohtak , Haryana , India khare.arpita@gmail.com;3. JIIT University , Noida , India;4. Indian Institute of Information Technology , Allahabad , India
Abstract:For decades supply chain coordination has been subject to research interest, and technology has been seen as an agent that accelerates this process. In developing countries, with far-flung markets and unorganized distribution networks, using technology for improving supply chain performances and accessing information is not an easy task. The research was directed to understand if mobile technology is being used by downstream supply chain partners for information sharing and thus improving supply chain performances. Findings suggest that supply chain integration with suppliers and customers is done through extensive use of mobile networks.
Keywords:mobile technology  supply chain integration  supply chain information sharing  supply chain performance  supply chain design  Indian retailers
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