The Cognitive-Affective-Conative Model of Destination Image: A Confirmatory Analysis |
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| Authors: | Dora Agapito Patrícia Oom do Valle Júlio da Costa Mendes |
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| Institution: | 1. Research Center for Spatial and Organizational Dynamics (CIEO) at the University of Algarve in Faro , Portugal dlagapito@ualg.pt;3. Research Center for Spatial and Organizational Dynamics (CIEO) at the University of Algarve in Faro , Portugal |
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| Abstract: | ABSTRACT Destination image influences tourist behavior before, during, and after travel, as it is an important instrument which contributes to tourists’ loyalty. Although Gartner (1993 Gartner, W. 1993. “Image formation process”. In Communication and channel systems in tourism marketing, Edited by: Uysal, M. and Fesenmaier, D. 191–215. New York, NY: The Haworth Press. Google Scholar]) advocates that the cognitive, affective, and conative dimensions of destination image are hierarchically interrelated, there is no empirical evidence to support the complete model. This study aims to test the hierarchical nature of the relationship between the dimensions of destination image. The results of structural equation modeling confirm Gartner's theoretical model, validating the theory that the influence of the cognitive component on the conative dimension is higher when mediated by the affective component, raising managerial implications. |
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| Keywords: | Destination image cognitive-affective-conative approach tourists |
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