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Measuring the Performance of Banks
Authors:Evan Davis  Claire Gouzouli  Magnus Spence  Jonathan Star
Institution:This article is a shortened and updated version of a paper released in 1992 by First Consulting, 120 Wilton Road, London SW1 1JZ. Evan Davis is co-ordinator of corporate sector research at the Institute for Fiscal Studies. Jonathan Star was formerly a research officer at the Centre for Business Strategy at London Business School and is currently based at Warwick University. Claire Gouzouli and Magnus Spence are from First Consulting. The authors are grateful to Bankstat, a database covering 6,000 financial institutions around the world, and Euro Equities for use of their data.
Abstract:Banks do not publish accounts in quite the same way as other companies, and nor should they. But they should not be immune to conventional standards of performance ranking and evaluation. This companion piece to Business Strategy Review articles on measuring company performance applies some performance benchmarking to a sample of European Banks. The result: they must do better.
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